When you set up the offer Facebook has you fill in some details explaining what your offer is.
Title: (easy enough, right?)
Description of your offer: ie: 25% off (easy enough, right?)
Image: (easy enough, right?)
Expiration date (how long do you want to run this offer)
Claims limit: (if you are smart you will choose "no limit.")
Terms and conditions: this is the place were you put the terms of your offer. Like the restrictions or rules to the offer.
Online redemption link: Ie: your Facebook page or website address.
so, now I have created my offer. Facebook even sends me an email with the preview of my offer.
My offer is published and it is on my page for people to see. This is where time and time again people are unsure about how to redeem the offer.
Facebook even keeps a tally of how many people have clicked on your offer. By clicking "get offer" you have now added a tally to that number.
HERE IS THE CATCH PEOPLE: WE DON'T KNOW WHO YOU ARE!!!!
Here is a copy of a recent offer I put on my Facebook page. Do you see the little padlock at the bottom of the page? It says "your information hasn't been shared with Best Dressed Bridal and Linens."
I can have 500 people click on this offer but if you don't contact me with your offer then I have NO WAY of knowing who has clicked on my offer.
IT IS YOUR RESPONSIBILITY TO CONTACT US TO REDEEM THIS OFFER!!!
How do you properly redeem an offer on Facebook.? Go to where it says "click here" This will take you to my Facebook page and enter your comments at the bottom of the offer or you send us a message and say "I would like to offer you $X for this rental package please." Thank-you.
See the small print at the very bottom? These are my terms for the offer. "Make an offer of $30.00 or lower per table............"
To use the offer online, click here and enter "Make an offer" at checkout.
To use the offer in-store, visit Best Dressed Bridal and Linens and show this email.